July 14, 2015 Does ROI = Show Me the Money? – The ROI of Executive Coaching and Leadership Development: Practical Lessons
Measuring the Return on Investment (ROI) of executive coaching and other leadership development initiatives can be a contentious issue and a challenging task. Nonetheless, this not always the case and it is possible to do it. The easiest way is by asking and researching. Executive coaching I have recently completed a 12 month coaching assignment […]
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Leadership that makes a real difference can only show up when things get tough! To exercise this kind leadership, we need to move beyond resilience and to achieve this, we need to build the adaptive capacity required to thrive in our increasingly demanding global economy, where hyper-complexity and adaptive challenges have become the new […]
Read MoreJanuary 10, 2015 Collective Leadership in Paris
The strange mix of shock, pain, sadness, courage, solidarity, fearlessness and coordinated action resulting from the horrific events in Paris against Charlie Hebdo epitomise the ultimate expressions of collective leadership. The fluid spontaneity, passion and engagement of the national call for accountability and collective action we have witnessed has been both moving and inspirational. It […]
Read MoreDecember 31, 2014 How To Create the Future
The primary, and often forgotten, task of leaders is to create and shape the future. They do so by generating possibilities. Possibilities provide both opportunity and hope. They are not limited by the past and they shape the future. They create what’s possible by making the future vivid and tangible. Generating possibilities challenges what we […]
Read MoreOctober 27, 2014 Busyness: Epidemic, Leader Killer or Just a Trap for New Players?
I have recently returned from running two one-week residential leadership development programs – one in Dubai and one in the Netherlands. During these weeks, I had the opportunity to work with leaders from twelve countries, representing very contrasting cultures: Finland, Norway, the Netherlands, Germany, Switzerland, UK, France, Indonesia, India, Pakistan, Japan and Australia. As you […]
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The demand for global leaders in the current economy is unprecedented. In turn, HR leaders with global talent management (GTM) responsibilities need to re-think, or establish, their agendas for an emerging ‘global workforce’. This includes developing a leadership talent pipeline capable of building and maintaining workforce morale, supported by: collective and agile intercultural learning capacities, […]
Read MoreDecember 9, 2013 Spirit – The Essence of Leadership
Have you wondered why Nelson Mandela’s life story has been referred to as one of ‘an unconquerable spirit’? And why he will be remembered as a symbol of what the ‘unbroken human spirit’ is capable of? Because spirit is the true essence of leadership. The Oxford dictionary defines spirit as “the non-physical part of a […]
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A better future for a neglected and under-valued specie. What are our industry leaders doing? Do you think call centre employees receive the training, respect, visibility, gratitude, recognition and compensation they deserve? We all know what it’s like to be saved and delighted by a smart call centre agent who is genuinely willing to help […]
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